The Sunstar Hotel Zermatt offers modern rooms with wooden furniture and floors. Each room includes cable TV, a free minibar restocked daily with water, soft drinks, and non-alcoholic beer, and a bathroom. South-facing rooms provide panoramic views of the Horu. Some rooms feature balconies.
Dining and drinks
Guests can enjoy a sundowner drink on the garden terrace or in sky loungers. The hotel grows fresh herbs in its own herb gardens for use in regional and seasonal dishes, including vegetarian and vegan options.
Outdoor and wellness
The hotel is 500 m from Zermatt, a car-free resort with year-round skiing. The Europaweg long-distance footpath, one of Switzerland's best panoramic trails, starts nearby. Guests can access the heated saltwater pool and infrared sauna.
Location and transport
The hotel is 500 m from Zermatt's center, near landmarks like St Peter's English Church and the Matterhorn Museum. Guests arriving by train can use the Sunstar rail pass for CHF 69.00 per person, covering travel to and from the hotel.
Sustainability and services
Sunstar supports climate protection through the 'Cause We Care' initiative, doubling guest donations for local projects. The hotel uses energy-saving measures like double-glazed windows and low-flow shower heads. Free Wi-Fi, phone calls within Switzerland and Europe, and daily minibar restocking are included.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
The hotel offers stunning views of The Matterhorn from the rooms and provides cozy bathrobes and slippers. The fireplace adds a touch of luxury, but the price may not suit everyone's budget.
Rooms
8.0
The rooms are beautifully decorated with a fireplace and a lovely view of The Matterhorn. The bathrobes and slippers provided were a nice touch.
Service
9.0
The service here is impeccable, with attentive room service and convenient laundry options available. However, the price for these services might be on the higher side.
Location
7.0
The hotel is located very close to the center, making it convenient to explore the area easily. However, being in such a central location could mean it's not the quietest retreat.
Dining
9.0
The dining experience was exceptional, with delicious dishes served, including organic Quebec cheeses. However, this level of quality comes at a higher price point.
Facilities
8.0
The hotel offers excellent facilities to ensure a comfortable stay, including the fantastic view of The Matterhorn. However, the overall cost may not be ideal for travelers on a tighter budget.
Philip
United States,
January
2024
9.2/10
I absolutely loved my stay at this hotel! The open glass surrounding the rooms, combined with a cozy fireplace and breathtaking view of the Matterhorn, made for an unforgettable experience. The only downside was the 'bathroom' design, which was a bit quirky.
Rooms
9.0
The rooms were like a dream with the quiet open glass surrounding and a lovely fireplace. The view of the Matterhorn was simply spectacular.
Service
10.0
The service here was top-notch, from room service to laundry, they catered to my every need with a smile.
Location
9.0
The hotel's location was superb! It was relatively close to the train station, making it convenient for travel, and there were plenty of surrounding restaurants to choose from.
Dining
9.0
The dining experience was exceptional with delicious meals, including the best-smoked salmon I've ever tasted!
Facilities
9.0
The facilities were fantastic, offering everything I needed for a comfortable and luxurious stay.
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